Category Archives: Business Links

Dog blogging from the road

Dog trainers don’t really go all in for technology. I mean the collars and leashes really haven’t changed that much in the past 2000 years. That doesn’t stop my clients from wanting to know what we trainers do all day. So in response to my blog readers, I’m going to start publishing some posts from the road using the now ubiquitous iPhone.

Yep, photos, words, the whole gig. You want a feel for my days, here it comes. Hope you all enjoy.

To inagurate this endeavor, here is my first mobile post and photo of the things most dear to me this time of year for dog training work. Enjoy!

All my best,
Steve Haynes
Fidelio dog works

— Post From My iPhone. Dog training on the go.

Fidelio Dog Works is reviewed by the Wall Street Journal

I would never have thought when I started FIDELIO DOG WORKS that we would make it to the point of being reviewed by the Wall Street Journal. FIDELIO was initially meant to be a small boutique dog training business. I wanted to have a limited number of clients daily and provide the best possible training for those clients.

Over the last few years Fidelio has grown dramatically. We now have a full-time office assistant and a specialized puppy trainer. We are honored to feel that our clients trust us and believe in what we do. Our goal is always to do what’s best for the client and their dog and we were encouraged to read that the Wall Street Journal portrayed that.

I’ve been written up in several different magazines and newspapers in the past, but I have to say, getting reviewed by the Wall Street Journal was a special highlight. The review is a validation of a job well done and an indication that my clients appreciate the work I do with them. Being recognized nationally was just icing on the cake.

So, even with our appreciation for our five minutes of Wall Street Journal fame, it won’t really change the way we do anything. Fidelio will still remain a small focused group which attempts to do our best helping people enjoy their dogs and dogs enjoy their people.

Steve Haynes
Austin Dog Trainer
Fidelio Dog Works
www.fideliodogblog.com

Technology for the dog trainer

A lot of people wonder how I keep up with running a dog training business, there’s quite a bit more to it on the technology side than most would think. Overall, we are pretty sophisticated at Fidelio Dog Works. We’re exclusively Macintosh computer based around here. I learned how to use Macs in the beginning and continue to think they’re the easiest for small businesses like us to maintain and keep working. All of our Accounting software, contact management software, video conferencing software (for remote client visits and meetings), and everything else that keeps us close to customers technologically is done with Macintoshes.

On a daily basis I’ll use a Macintosh Mac Book in the car to take notes on client meetings and the progress of the dogs during lessons, In the office I have a large Macintosh desktop to answer e-mails, prepare invoices, and do our blog entries. Also, I use a micro cassette recorder while driving between clients to quickly jot down thoughts and ideas for blog reports so I don’t forget them. When I get back to the office I connect this tiny recorder to a computer and have the sound files converted into text so that we can quickly edit it and post to the blog.

Most dog trainers I know aren’t quite into using technology the way we do. But, over the last serveral years, we’ve found it makes us more efficient, helps our customers get more out of the training, and helps us get our message out in a much more timely manner, and makes the business run as seamlessly as possible.

One thing that many of our clients don’t realize is that Edye, my assistant, isn’t here in Austin at all. She actually lives in rural Kentucky. With the help of the Macs and fast DSL lines she manages to keep track of all my appointments, and works with all of our wonderful customers remotely. The only clue that gives her way is the return address on the thank you cards, and the area code on the phone that she dials from.

There’s so much technology behind the scene of our little business that sometimes it boggles the mind. I often wonder how my competitors and Associates managed to keep it all together using the limited tools that many of them have.

Steve Haynes
Austin Dog Trainer
Fidelio Dog Works
www.fideliodogblog.com

Leashes leashes everywhere

One of the good things about going to a conference is all the vendors that are around.

Being a dog trainer, one of the exciting things in my life is finding a good leash. Is that a sad fact or what??

Anyway, I ran across this company that makes fantastic leashes in an artificial leather (Corinthian leather anyone…). In any case, these things felt great, were already broken in, which usually takes a leather one about a year or so, and were reasonably cheap. These things are called Biothane leashes from a company called Signature K9. They make a lot of stuff that the average dog owner wouldn’t be interested in but these leashes really got my attention and no cows had to give up any body parts to make them.

Steve Haynes
Austin Dog Trainer
Fidelio Dog Works

Pets on the Patio Passes!

After a VERY long day at the city council meeting I finally  managed to stand up and give my three minutes at 11:15 Thursday night. 

With the exception of Mayor Pro Tem Danny Thomas there were no dissenters on the panel.  I’m not sure what his reasoning was as he didn’t care to go into specifics, just that "he didn’t think it was a good idea".

In any case, establishments that wish to allow dogs on their patio can now do so without threat of fine or infraction.

 

So, grab your dog and head down to Opal Devines on sixth street to munch some of their amazing fries with your best four legged friend!

 

Thanks to all of you that wrote and called, we couldn’t have done it without you.

 

Steve Haynes
Austin Dog Trainer
Fidelio Dog Works
www.fideliodogblog.com